Holds a Master of Education (English Language), TESL (Teaching English as a Second Language) certificate, and a diploma in management studies. She has almost 20 years of experience as a language trainer and holds an Advanced Certificate in Training and Assessment (ACTA). Ms Lai has been developing and delivering business English courses for thousands of civil service officers. Her work experience covers the public sector, as well as the banking, property development and branding sectors.
Excellent Trainer. Yes I would like to recommend my colleagues to come for this course.
I’ve learnt a lot from her – pronunciation, Grammar, Vocabulary.
Abeedah Bibi (MOF)
Thank you for the Great Effort to make the language interesting.
Mohamad Rostam (NEA)
Holds a Master of Education in Training and Development with the University of Sheffield, Bachelor of Arts (Upp Hons), Diploma in HRD (Bronze medal), Diploma in Customer Service (USA), and Diploma in Administrative Management. She is a certified DISC profiling system, Sigma Green Belt, The 7 Habits of Highly Effective People, and a Six Seconds Level 1 Associate EQ trainer. Ms Chua is also a trained IQC Assessor with SPRING Singapore.
The Trainer uses very good techniques in establishing a relationship with participants which makes it very comfortable for us to understand and pick up her lessons. Thumbs up! :)
Iris M. Fulledo
(Alsale Marketing Pte Ltd)
Thank you for the live examples, comic relief and laughter while still keeping with the syllabus. I had a good time.
Tan Shian Shian
It is so friendly and I am very sure this gonna help me alot. Thanks.
(M&J Structures & Skylight Systems)
Holds a Bachelor of Arts in English and Literature, a Diploma in Translation and Interpretation, and a professional qualification from the UK in writing minutes of meetings. Ms Au had held the position of a Training Manager and have more than 20 years of training experience in business communication which include grammar, emails, letters, reports and proposals as well as minutes of meetings. She has a wealthy of experience in training administrative, technical staff and hospitality staff.
Thank you for making this course lively and fun. I have learnt a lot from this course.
(Royal Caribbean Cruises Asia PL)
Love the teaching style, the trainer speaks very fluently and easy to understand.
(Changi Airport Group)
Trainer is very patient and provides lots of examples, makes participants think.
(Alcon Singapore Manufacturing)
Holds a degree in Business Administration with specialization in Marketing. He is a certified professional trainer as well as an executive coach. He is also a certified trainer for Brian Tracy range of sales leadership courses. With more than 20 years of corporate leadership experience under his belt, a former Director of Asian market, he is a passionate trainer with great empathic considerations. Mr Kam encourages active participation from learners, ensuring effective internalization and subsequent application of new learned knowledge.
Trainer was able to share personal relevant experiences and create a friendly classroom atmosphere to improve learning.
Tan Shin Yuan (ICA)
Very patient Trainer who is willing to explain to clear doubts and generous in sharing experiences.
Pauline Ng (Customs)
Enjoyed the trainer's course.
Holds an International Diploma in Teaching and Training (IDTT, C&G (UK). He also holds An Advanced Certificate in Training and Assessment (ACTA). Ghazali has more than 10 years of experience in Training and Development and over 30 years professional experience in a management capacity in various industries including IT, Tourism, F&B and Training and Consultancy. He also received his professional training in management accounting from the Chartered Institute of Management Accountants (CIMA-Professional Lvl (UK)).
Very practical. Excellent, practical and knowledgeable. Beneficial.
Jenny Sim-Tan (MOM)
Lim Lee Shyuan (MHA)