Art of Giving Feedback

Training Modes
 Virtual: Zoom

Course Code
7 Hours (1 Day)
Course Fee
$501.40 inclusive of GST
This Course is For
All supervisors from all industries and those aspiring to undertake the supervisory role.

Preferred Date

You can also register by:

  1. Form: Click here to download. Email back to us.
  2. Ministries on HRP / ACE: Inform your Training Coordinator the Course Code, Course Date and the Training Provider is Oaks Training c/o GIL Consultancy.
    IMPORTANT NOTE: OAKS TRAINING begins with the letter O and not the symbol @ in HRP
  3. PHONE: Call +65 6423 1183.

Master the Art of Giving Feedback

The task of providing feedback can cause much unpleasantness in many of us. This may not necessarily be so provided we understand and apply proven techniques that can help us execute this “necessary evil”.

This course will attempt to help participants understand what is constructive feedback and guide them to not only be good providers but also good receivers of feedback. It will also touch on the delicate situations faced during the process and how to prepare appropriate action in response to the feedback.

Course Objectives

At the end of the course, you are expected to be able to:
  • Understand the meaning and importance of feedback
  • Know what constitutes an effective feedback
  • Understand the Dos and Don’ts of giving and receiving feedback
  • Identify the challenges and ways to overcome them
  • Prepare appropriate action plans

Course Outline

  • What is Feedback?
  • Preparing the Feedback
  • Steps in Giving Constructive Feedback
  • Guidelines for Receiving feedback
  • Handling challenges
  • Action planning


Interactive learning activities, practical exercises, group discussions, presentations, role-plays, videos, and lectures.

For Your Delight

• A Certificate of Attendance will be given subject to 90% attendance.


Mohamed Ghazali has more than 10 years of experience in Training & Development behind him. Ghazali’s involvement in training dates back to the 1990s, during his stint in the IT industry. His current training focus is in soft skills, with an emphasis on both professional and personal development. The vast experience he carries with him include stints in a Statutory Board overseeing tourism development, then as a private sector tourism industry practitioner and also managing business operations in IT Consultancy and F&B.

Ghazali’s strength lies in his ability to transcend across the various disciplines that he had been involved in, and the first-hand experiences that he had acquired over the years. He has also had the unique experience of being exposed to workings of the Public & Private sectors as well as the Non-Profit Organisation environments.

Mohamed Ghazali received his professional training in management accounting from the Chartered Institute of Management Accountants (CIMA-Professional Lvl (UK)). He is also a certified trainer with an International Diploma in Teaching & Training (IDTT, C&G (UK) and the Advanced Certificate in Training & Assessment (ACTA (WDA)).


Currently Not Applicable

Special Request

If the dates listed are not suitable for you and you have a group interested in the same course, you can contact us to arrange a date of your choice, subject to our trainer availability.

Evening classes or to be conducted in Mandarin are also available on request. Contact us for arrangements.

Group discounts are also available. Request a quote from us.


He is very well versed in his content and provide adequate examples. Funny.
Rashidah (MOF)

Very practical. Excellent, practical and knowledgeable. Beneficial.
Jenny Sim-Tan (MOM)

So helpful, talk clearly, easy to understand and approachable when needed.
Kasmah (MHA)

Very interesting, keep it up!
Lee Kah Woon (NEA)

Trainer Ghazali is funny. He is able to deliver the contents through little jokes between.
Anita (Customs)