COMMUNICATION SKILLS COURSES Duration
Art of Giving Feedback 1 Day
Communication and Relationship Management 2 Days
Editing & Proofreading [ New ] 1 Day
Effective Business Writing 2 Days
Effective Communication Skills 1 Day
Effective Communication Skills Level 2 1 Day
Effective Presentation Skills with PRESENT! Model 2 Days
Essential Grammar for Effective Writing 1 Day
Report Writing 2 Days
Speak Standard English or Singlish at the Workplace 1 Day
Writing Emails for Professional Communications 1 Day
Writing Minutes of Meeting 2 Days
CUSTOMER SERVICE COURSES Duration
Dealing with Challenging Customers’ Situations 1 Day
Delivering Excellent Customer Service Begins With Your Customer Service Heroes 1 Day
EI Skills for Handling Difficult Customers 1 Day
Handling Difficult Callers on the Phone 1 Day
Manage Customers' Complaints [Feedback] 2 Days
Serving Customers with PRIDE™ 1 Day
INTERPERSONAL SKILLS COURSES Duration
Effective Interpersonal Skills Level 1 1 Day
Effective Interpersonal Skills Level 2 1 Day
LEADERSHIP COURSES Duration
Effective Team Management - From Front Office to Back Office 1 Day
Empower and Re-energize for High Team Performance 1 Day
Engage People - Engaging Leadership 2 Days
MANAGEMENT COURSES Duration
Effective Management Skills to Achieve Results 2 Days
Effective Supervisory Skills 2 Days
Introduction to Data Analytics [ New ] 1 Day
Kaizen Core 1 Day
Kaizen Event Management 2 Days
Supervisory Leadership 2 Days
PERSONAL PRODUCTIVITY COURSES Duration
Adapt to Change [ New ] 2 Days
Apply Basic Negotiation Skills 1 Day
Art of Getting Things Done [ New ] 1 Day
Art of Good Housekeeping Using 5S Techniques [ New ] 2 Days
Critical Thinking for Growth 1 Day
Effective Problem Solving Skills 2 Days
Effective Stress Management Skills 1 Day
EQ Techniques – To Improve Personal Effectiveness At Work 1 Day