Communication Skills

• Art of Giving Feedback
• Communication and Relationship Management
• Editing Skills
• Effective Business Writing
• Essential Grammar for Effective Writing
• Quick Thinking in Communication
• Report Writing
• Speak Standard English or Singlish at the Workplace
• Write Better Emails
• Writing Minutes of Meeting

Customer Service Skills

• Dealing with Challenging Customers’ Situations
• Manage Customers' Complaints [Feedback]
• Techniques for Handling Difficult Customers on the Phone

Leadership Skills

• Empower and Re-energize for High Team Performance
• Engage People - Engaging Leadership
• The Humanity of Leadership

Management Skills

• Data-Driven Leadership
• Data-Driven Organization and Management
• Introduction to Data Analytics
• Data Visualization and Storytelling: Communicating with Data
• Quick Start to Dashboards for Data Analytics
• Kaizen Core
• Kaizen Event Management
• Supervisory Leadership

Personal Productivity Skills

• Adapt to Change
• Art of Getting Things Done
• Art of Good Personal Organisation Using 5S Techniques
• Critical Thinking for Self-Development
• Find the Root Cause of a Problem
• Making a Decision to Solve Problems
• Ways to Manage Stress