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Why you should attend this course?
Most of us may be asked to take minutes of meeting. This task is no longer reserved for secretaries or personal assistants only. Any person who attends a meeting may be asked to do so. As minutes provide an official record of what has taken place during the meeting, you must be very accurate and clear.
This course provides hands-on practice in understanding what to record and transcribing the notes into clear, concise minutes. Very often minute- takers want to know how much to take down during a meeting and how to summarise the notes succinctly.
Online quizzes, Video recordings, Small group discussions, Subject menu, Hands-on.
• A Certificate of Attendance will be given subject to 90% attendance.
Florence Au has been training adult learners in business communication for about 23 years. Her initial training stint in the private sector saw her teaching secretaries and administrative staff in the writing of letters, memos, reports, press releases and minutes of meetings for examination courses. With this experience and that accumulated from her job as an administrator and later a training manager, she went on to train public officers.
Since 2000 Florence has been training public officers in written communication courses which include grammar, emails, letters, reports and proposals as well as minutes of meetings. Apart from these engagements, she continues to train administrative, technical staff and hospitality staff from the private sector in business writing.
She holds a Bachelor of Arts in English and Literature, a Diploma in Translation and Interpretation and a professional qualification from the UK in writing minutes of meetings.
Currently Not Applicable
If the dates listed are not suitable for you and you have a group interested in the same course, you can contact us to arrange a date of your choice, subject to our trainer availability.
Evening classes or to be conducted in Mandarin are also available on request. Contact us for arrangements.
Group discounts are also available. Request a quote from us.
Ms Florence is very good and ensures that the class is interesting and fun.
Maria Lourdes Pabustan (Cache Property Management)
Thank you for being patient with my poor grammar. Your class is not boring at all. Hope to see you again.
Toh Eng Eng (SPS)
Florence was very patient with me, she makes effort to conduct the lesson in an interesting way.
Tay Swee Ching (OBS)
Very experienced Trainer. Knows her stuff and knowledgeable.
Mohamad Zaid (MHA)
The Trainer is very experienced in writing minutes. Good sharing of knowledge.
Chan Kok Chie (MOF)
Thank you for imparting your knowledge to us in a simple way we all can understand. It is not easy to teach in a simple and enjoyable way.
Friendly and comfortable approach in delivery of the course. Very useful!
Lee Yeow Kok (MOF)
I have learn a lot in the course. Thank you!
Khairul Anwar (MCCY)