Training Modes
Virtual: Zoom
In-Class
You can also register by:
There are various types of reports that are written at the workplace, and many writers may not be aware of the techniques required in producing a first-rate one. To write a report effectively, every report writer should consider the key areas of planning, content, layout, language and presentation.
This course addresses these areas in a step-by-step manner on how to develop a report. Discover the process of writing, writing rules and the many ways of improving the layout and design of a report.
Lecturettes, Short exercises, Group discussions, Hands-on application, Case studies, and Activity cards.
• A Certificate of Attendance will be given subject to 90% attendance.
Florence Au has been training adult learners in business communication for about 23 years. Her initial training stint in the private sector saw her teaching secretaries and administrative staff in the writing of letters, memos, reports, press releases and minutes of meetings for examination courses. With this experience and that accumulated from her job as an administrator and later a training manager, she went on to train public officers.
Since 2000 Florence has been training public officers in written communication courses which include grammar, emails, letters, reports and proposals as well as minutes of meetings. Apart from these engagements, she continues to train administrative, technical staff and hospitality staff from the private sector in business writing.
She holds a Bachelor of Arts in English and Literature, a Diploma in Translation and Interpretation and a professional qualification from the UK in writing minutes of meetings.
Currently Not Applicable
If the dates listed are not suitable for you and you have a group interested in the same course, you can contact us to arrange a date of your choice, subject to our trainer availability.
Evening classes or to be conducted in Mandarin are also available on request. Contact us for arrangements.
Group discounts are also available. Request a quote from us.
The trainer had imparted the report writing very skillfully and it has certainly benefited the class.
Abdul Wahid (Darul Ihsan Orphanage)Very clear and gave constructive advice.
Juraidah (MTFA)