Our technical writing philosophy is simple,
"No two manuals for different user groups
are the same".

 
It is important to remember that a user of a manual or document may not have the same skill sets, knowledge, and experience as another user. They are very likely to have different expectations of the manual that they are given.

It is our believe that no two manuals for different user groups are the same. Good manuals must be suitably targeted and written for the identified users. It is a common misconception that a manual can be generic for everyone. Greater is the misconception that anyone can write manuals.

We believe that writers must have a good understanding of users and preferably they must have classroom training delivery experience.
 

The manual we produce must be:

• Targeted for the right user group
• Free of assumptions
• Free of jargons
• Free of lengthy sentences
• Easy to read
• Easy to follow
• Easy to reference
• Easy to find

We aim to please users of the manuals we produce.
 

Recommended reading: Who Determine What a Good Manual Is.
 

If you are looking for technical writing services that your readers will appreciate and use, contact us for a non-obligatory discussion today.