Communication Skills

• Art of Giving Feedback
• Communication and Relationship Management
• Editing Skills
• Effective Business Writing
• Effective Communication Skills
• Effective Communication Skills Level 2
• EP1 - Develop an Effective Presentation
• EP2 - Deliver an Effective Presentation
• Essential Grammar for Effective Writing
• Quick Thinking in Communication
• Report Writing
• Speak Standard English or Singlish at the Workplace
• Write Better Emails
• Writing Minutes of Meeting

Customer Service Skills

• Dealing with Challenging Customers’ Situations
• EI Skills for Handling Difficult Customers
• Handling Difficult Callers on the Phone
• Manage Customers' Complaints [Feedback]
• Serving Customers with PRIDE™

Interpersonal Skills

• Effective Interpersonal Skills Level 1
• Effective Interpersonal Skills Level 2

Leadership Skills

• Empower and Re-energize for High Team Performance
• Engage People - Engaging Leadership

Management Skills

• AR1 - Effective Team Empowerment to Achieve Results
• AR2 - Coaching Towards Achieving Results
• SS1 - Essential Supervisory Skills
• SS2 - Enthusiastic Supervisory Skills
• Introduction to Data Analytics
• Kaizen Core
• Kaizen Event Management
• Supervisory Leadership

Personal Productivity Skills

• Adapt to Change
• Art of Getting Things Done
• Art of Good Housekeeping Using 5S Techniques
• Critical Thinking for Self-Development
• PS1 - Find the Root Cause of a Problem
• PS2 - Making a Decision to Solve Problems
• Steps to an Effective Negotiation Outcome
• Ways to Manage Stress